Lockwood Guarantee

 

ASSA ABLOY Australia Pty Limited ("ASSA ABLOY") warrants its Lockwood products against defects in workmanship and materials, subject to the limitations and exclusions set out in this Warranty. If, within the normal working life of a product, it is found to be defective, and none of the limitations and exclusions set out in this Warranty apply, ASSA ABLOY will supply the same or equivalent product free of charge. This is the only remedy granted by ASSA ABLOY under this Warranty Limitations.

All electrical and electronic components used in ASSA ABLOY's Lockwood range of products (excluding batteries) are guaranteed for a period of 12 months from the date of proof of purchase, unless stated otherwise.

Exclusions

This Warranty does not cover:

1. Damage to or malfunction or failure of the Lockwood product caused or contributed to
   by:
   1. improper installation or failure to follow fitting instructions;
   2. improper maintenance;
   3. fair wear and tear;
   4. any modification or repair which has not been authorized by ASSA ABLOY;
   5. use of substitute or replacement parts or cylinders other than genuine ASSA ABLOY parts or cylinders; or
   6. use of batteries other than those specified by ASSA ABLOY.
      
      
2. The cost of:
   1. removal and/or replacement of the Lockwood product;
   2. freight and/or travelling time;
   3. replacement batteries; or
   4. any modification or repairs to a Lockwood product, unless authorised by ASSA ABLOY.
      
      
3. Damage to or deterioration of the plated finishes Florentine Bronze, Architectural Bronze, Polished Brass, Gold and Satin Brass, which are classified as soft finishes, and are subject to deterioration under some environmental conditions.
   
   
4. Damage caused by corrosion when the Lockwood product is used in a corrosive environment.
   
   
5. Personal injury, property damage or economic loss, however caused.
   

Symmetry® 5 Year Finish Warranty

ASSA ABLOY Australia Pty Limited will replace five-year branded Symmetry product if within five years from the proven date of purchase it tarnishes, discolours or corrodes when properly installed and subject to no more than fair wear and tear.

Symmetry® Everbrass® Warranty

Everbrass product is coated both on the exterior and interior surfaces with a lifetime anti-tarnish finish. ASSA ABLOY Australia Pty Limited will replace Everbrass branded product if it corrodes, tarnishes or discolours when properly installed and subject to no more than fair wear and tear.

This Warranty is in addition to and not in substitution for any rights of the purchaser under the Trade Practices Act and state or territory legislation.

ASSA ABLOY Australia Pty Limited ABN 90 086 451 907

Click here to download the Lockwood guarantee.