Turn knob difficult to operate
The alignment or installation of code pad is incorrect or the connecting bar has not been cut to the correct length.

Turn knob doesn’t open when you enter your code
The ‘C’ button has not been entered at the start of the code.

Problems that contribute to premature wear of the code pad mechanism

  • Not pushing the “C” button at the start of the code
  • Pushing multiple buttons at the same time (e.g. top 4 buttons of code pad)
  • Pushing multiple buttons while trying to operate the turn knob