Why do I need to use a Victoria Power Industry Lock® (VPIL) on access to my power meter?

They have been specially designed on a master key system to allow power meter readers access to open all locks.

Why do I need to register my security card?

Key copying is strictly controlled for Victoria Power Industry Locks®. Registering your card is for your conveniance in the case you lose your security card or key. If you have registered you can provide a current energy statement in place of your security card or key.

I have lost my security card, how do I get another key cut?

If you have registered you can use a current energy statement and provide your key number to have another key cut. You will need to fill out the Replacement Key Requisition Form to supply with your order. If you did not register you will not be able to have another key cut.

I have lost my key, how do I get another key cut?

If you have registered you can use a current energy statement and provide your security card number to have another key cut. You will need to fill out the Replacement Key Requisition Form to supply with your order. If you did not register you will not be able to have another key cut.

Can I have more than one lock on my key?

Yes, multiple locks can be ordered to the same key. The locks will be made specifically to match your key.

I have recently moved into a property that has a Victorian Power Industry Locks® (VPIL) on the power meter and I don't have a key, what should I do?

Without knowing who has keys, for security we recommend you contact a Locksmith to have the lock removed and replaced with a new one.

I am an electrician and want a Victorian Power Industry Locks® (VPIL) key that can open all locks, how can I get one?

Victorian Power Industry Locks® (VPIL) master keys are controlled by the VESI Group companies and only available to them.