Holiday Period Closure 2025
We would like to inform you that ASSA ABLOY Opening Solutions Australia operations will close for the holidays from Wednesday, 24th December 2025 returning Monday, 12th January, 2026.
Our Melbourne distribution centre will continue to operate, along with our Customer Service team who will be available during this period, with the exception of Public Holidays. For all your enquiries please contact Customer service on 1300 LOCK UP.
Key Cut-off dates
All Coding/Keying orders required for dispatch prior to Christmas must be received in Production by the following dates:
| Residential/Builders Orders | Cut off Date |
| Residential Orders | Wednesday 10th December 2025 |
| Abloy & Commercial Keying Orders | Cut off Date |
| Small Orders (less than 200 cylinders) | Wednesday 3rd December 2025 |
| Large Orders (Between 200 and 500 Cylinders) | Monday 24th November 2025 |
| Orders above 500 cylinders | By request |
| Non-Keyed Orders | Cut off Date |
| Non stocked products | Wednesday 3rd December 2025 |
ASSA ABLOY Online Store & Customer Portal During the Holiday Season
We’d like to remind you that the ASSA ABLOY Online Store will remain live and accessible throughout the holiday period. You can continue to place orders conveniently through your personalised eShop account, where you’ll find the latest price lists, real-time customer pricing, bulk-buy rates, stock availability, exclusive product offers via coupons, and more.
Click here to register for an eShop account.
We’re also continuing to make it easier to do business with us through the ASSA ABLOY Customer Portal - your all-in-one destination for managing your account. You can easily check order status, track deliveries, submit claims, request document copies, and much more. Log in today with your eShop credentials at customerportal.assaabloyopeningsolutions.com.au.
On behalf of ASSA ABLOY Opening Solutions Australia, we’d like to thank you for your continued partnership and support throughout 2025. We wish you and your loved ones a Merry Christmas and a wonderful holiday season. Enjoy this special time with family and friends, stay safe, and we look forward to reconnecting with you in 2026.